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Serial Number - if multiple numbers, please indicate if each serial number is opened or if the seal is intact on the manufacturer’s box (required)

Tell us a little bit about why your product does not meet your needs:

If defective, please provide case number (if applicable for HP and Lenovo) and brief description of how product is defective:

What is the condition of the manufacturer’s box and internal packaging and is the seal intact?

Do you need a replacement order? (required)
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If yes, please tell us if you want to purchase the same product or is there another product that might better fit your needs? If unsure, would you like to speak with our customer service team? If so, we can contact you to identify the right product.

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