| DIR Contract Number | DIR-CPO-4793 |
| Vendor ID | 1582214685600 |
| Available Products & Services | Law Enforcement, Surveillance and Security Monitoring, Emergency Preparedness, Disaster Recovery Technology Products and Services |
| Terms & Conditions | DIR-CPO-4793 Appendix A Standard Terms and Conditions PDF |
| Pricing Guidelines | DIR-CPO-4793 Appendix C Pricing Index PDF |
| Returns | Return Policy |
| DIR Contract Website | DIR-CPO-4793 |
| DIR ICT Program | Program Overview |
Please email or call our Texas Team at 877-468-6729 x225 or txteam@scw.com.
Create a purchase order, made payable to Southern Computer Warehouse. To make certain the contract is applied correctly, please reference contract DIR-TSO-3831 clearly. Purchase orders can be emailed to txteam@scw.com or sent via fax to 770-579-8937 with attention to Team Texas.
| Account Manager | Carter Atwood |
| txteam@scw.com | |
| Phone | 877-468-6729 Ext 232 |
| Fax | 770-579-8937 |
Law Enforcement, Surveillance and Security Monitoring, Emergency Preparedness, Disaster Recovery Technology Products and Services
SCW offers standard manufacturer’s warranties on all items we sell. These vary widely from 90 days to lifetime warranties. Within 30 days of purchase we will refund and replace any items in agreement with our stated return policies.
If an issue comes up that needs to be resolved with the manufacturer under warranty, they can be reported to Carter Atwood at SCW (TXTeam@scw.com or 770-579-8927/877-468-6729). The manufacturer’s toll free number will be provided and the TX Team will ensure the problem is satisfactorily resolved.