
AI in Public Procurement: Moving Fast, But Not Replacing Relationships
When we presented on “AI in public procurement” at a conference back in April 2025, the conversation was already moving quickly. Just a few months later, the broader market has accelerated even more, with generative AI tools embedded into major procurement platforms and some organizations reporting double-digit productivity gains.
But in the world of state, local, and education procurement, the picture looks different. Adoption is still low, and many teams remain understandably cautious. AI may be changing the tools available, but it is not replacing the fundamentals of procurement: trusted vendor relationships, engagement, and collaboration.
Moving Fast
AI’s rapid pace means that what felt like future potential in April is already happening elsewhere:
- Generative AI for RFPs and compliance is being integrated into commercial procurement platforms.
- Automated supplier risk monitoring is expanding, with tools detecting anomalies in invoices and payments.
- Workflow automation has gone from pilots to production in areas like purchase order processing and contract review.
These advances highlight AI’s ability to streamline routine tasks and improve efficiency. But for most SLED organizations, they’re still more of a reference point than a day-to-day reality.
Why Adoption Remains Cautious
Public sector procurement leaders face unique challenges when it comes to AI adoption:
- Regulatory and compliance concerns: Many are wary of letting AI draft official documents or evaluate bids without human oversight.
- Trust in data: AI is only as good as the data it uses, and not all agencies are confident their data is clean, complete, or secure.
- Cultural hesitation: Procurement professionals worry about AI “hallucinations” and about the perception of relying on machines for decisions that affect taxpayer dollars.
The result is that many agencies are exploring AI cautiously, through small pilots or limited use cases, rather than diving in headfirst. And, that is OK.
What AI Will Not Replace
Even as the tools evolve, one fact remains clear, AI cannot replace supplier relationships. Procurement has always been about people. From building trust with suppliers, end users and departments, collaborating on contracts, and ensuring fair and transparent engagement.
While AI may help draft RFP language, compare vendor proposals, or flag anomalies, it cannot replicate the human judgment and relationship-building that are central to public procurement. In public sector procurement, where cooperative contracts, local vendor engagement, and community trust matter deeply, those relationships remain the cornerstone.
Finding the Right Balance
The opportunity for state and local government procurement teams AI insight isn’t about rushing into every new AI tool. It’s about striking a balance:
- Leverage AI where it clearly adds value – such as automating repetitive paperwork, generating summaries, or monitoring compliance.
- Keep people at the center – ensuring that vendor engagement, strategic planning, and decision-making remain human-driven.
- Plan for gradual adoption – testing AI in specific areas, building confidence, and creating policies that address security and ethics.
- Invest in the right equipment – AI tools only perform as well as the infrastructure supporting them. Agencies need AI-ready IT hardware and software, to handle the data processing, storage, and integration requirements of modern AI solutions. Without the right equipment in place, even the best software will fall short.
AI in procurement is moving fast, but in state and local government, progress will be measured and thoughtful. The AI technology will help with efficiency, compliance, and data insights; yet, vendor relationships, engagement, and the right IT foundation will always be the cornerstones of successful procurement.