SCW is built on a foundation of commitment and loyalty; not only to our clients but also to each other. Our simple approach of "everyone is respected and everyone's job at SCW is equally important" has been the cornerstone of growing SCW from a fledgling business into a thriving company and preferred provider of IT equipment for our clients.
The difference is in the details…and we do details best! This isn't just a saying. It's a way of doing business at SCW.
Our company logo reflects our philosophy where SCW operates inside the Circle In The Square supporting our clients, vendors, manufacturers, and local representatives. The objective is to leverage our relationships with each element enabling the process to run like a well-oiled machine. By communicating and working with each party with fairness, responsiveness and integrity, everyone benefits. Ultimately, The Circle In The Square allows all of the pieces to work together to provide the very best pricing and service for our clients.
Responsiveness and consistency are paramount at SCW. We do not rely on voicemail or automated phone menus. We want our clients to know they have a relationship with us, not an answering machine. Our clients can depend on always getting a fair, accurate price with best-in-class service - all the time.
We are here to drive the manufacturer's message and be accountable to them. We are the face of their brand and respect that position with integrity.
We are fiercely loyal to those that help us win business and maintain customer satisfaction. We always play fair and value the time and effort that is given to us.
Continuing education and ensuring our representatives get credit for their work are the two key parts to a successful relationship. SCW supports their initiatives while driving their brand and message.
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